Customer Due Diligence Assessment

Evaluate your CDD procedures and controls

12 questions • 8-10 min

This assessment evaluates your organisation's customer due diligence processes, covering identification and verification methods, risk-based approaches, ongoing monitoring, and technology solutions.

Instructions

Answer all questions honestly based on your organisation's current approach
Select the option that most closely matches your situation
Complete all sections to receive a comprehensive evaluation
Your answers are confidential and not stored on our servers

About This Self-Assessment

This tool helps institutions evaluate their Customer Due Diligence (CDD) framework based on common regulatory expectations and industry best practices (e.g., FATF, Wolfsberg Principles). It covers key areas like KYC procedures, risk-based approaches, ongoing monitoring, and enhanced due diligence measures.

Disclaimer: This is a self-assessment tool for informational purposes only and does not constitute legal or regulatory advice. Your responses are processed locally in your browser and are not stored or transmitted. For a comprehensive review, consult with compliance experts or request a personalised demo of iTrack.

Section 1 of 4•KYC Procedures & Documentation

0% Complete

Assessment Sections

KYC Procedures & Documentation

This section evaluates your organisation's customer identification and verification procedures.

How comprehensive are your customer identification and verification procedures?

Comprehensive and fully documented for all customer types

Detailed procedures covering all customer categories with clear verification steps

Solid procedures documented for most customer types

Good procedures for major customer categories but may lack detail in some areas

Basic procedures with limited documentation

Simple identification steps with minimal procedural documentation

Informal or minimal procedures

Ad hoc approach without structured documentation or consistency

What documentation and information do you collect for individual customers?

Consider identification, address verification, source of funds, etc.

Extensive identification and additional relevant information

Full KYC information plus supplementary data on occupation, source of wealth, etc.

Standard identification plus some additional information

Core KYC documents with some additional information based on risk

Minimum required identification only

Basic identification meeting minimum regulatory requirements

Inconsistent or incomplete collection

Gaps in information collection with some customers lacking full identification

How do you approach beneficial ownership identification for entity customers?

This refers to identifying and verifying natural persons who ultimately own or control the customer.

Comprehensive identification and verification of all beneficial owners

Thorough verification of all ultimate beneficial owners regardless of complexity

Identification and verification of beneficial owners above threshold

Proper identification of ownership above regulatory thresholds (e.g., 25%)

Basic identification with limited verification

Identification of primary owners but with minimal verification steps

Minimal or no structured approach

Little effort to identify or understand complex ownership structures

How does your organisation verify the authenticity of customer identification documents?

Advanced verification using multiple methods including technology

Combination of document verification tools, database checks, and human expertise

Standard verification methods with some technology assistance

Basic verification supplemented by some technological tools

Basic manual verification only

Staff visually checking documents without specialised tools or training

Limited or inconsistent verification

Minimal verification steps with significant gaps in process

How do you determine the purpose and intended nature of the business relationship?

Comprehensive information gathering with detailed understanding

Detailed information collected and analysed for all business relationships

Standard information gathered with reasonable understanding

Good coverage of key relationship aspects for most customers

Basic information with limited depth

Minimal information collected without detailed analysis

Superficial or no structured approach

Little effort to understand relationship purpose beyond basic services

Section 1 of 4